Faq's - Luggage Storage Hub Florence

Frequently Asked Questions

Where is the luggage storage located?

Our luggage storage is located at Via Palazzuolo 170, just 400 meters (5 minutes on foot) from Santa Maria Novella Station. We are easily accessible on foot, by tram, or by other means of transport.

What are the opening hours?

We are open every day, including holidays, from 7:00 AM to 11:00 PM. For special requests or extended hours, please contact us in advance.

What if you arrive after the opening hours?

Don’t worry, your locker will remain closed and your bags safe! If you come back later than the opening hours of the storage, you can collect your luggage only the day after and you will have to pay the extra cost per hour or per day of your delay. In any case try to contact the assistence.

How much does it cost to store luggage?

Prices vary depending on the size of the luggage and the storage duration:

Medium luggage (e.g., 2cabin or 1 big suitcases) €9.90 for the first 5 hours, and €2.00 for each additional hour.
Large luggage (e.g., 4 cabin or 2 large suitcase): €13.90 for the first 5 hours, €2 for each additional hour.
We also offer fixed daily rates.

Can I book in advance?

Yes, we accept online bookings through our website

or by whatsapp at

+39 328 2811779.

Advance booking is recommended during peak tourist seasons.

What types of luggage can I store?

We accept suitcases, backpacks, bags, helmets, and other personal items. We do not accept dangerous, perishable, or extremely valuable items (e.g., jewelry, cash).

Is it safe to leave my luggage?

Safety is our top priority. We use secure lockers and a 24/7 surveillance system. Additionally, each item is registered and will only be returned upon presentation of the receipt.

What happens if I lose my receipt

If you lose your receipt, please contact our staff immediately. You will need to provide a valid ID and additional details to retrieve your luggage.

How far are you from key city locations and transport hubs?

Here are the approximate distances from our luggage storage:

Santa Maria Novella Station: 400 meters (5 minutes on foot).
Piazza del Duomo: 1.2 km (15 minutes on foot).
Piazza della Signoria: 1.3 km (16 minutes on foot).
Ponte Vecchio: 1.5 km (18 minutes on foot).
Tram stop (Santa Maria Novella Station): 400 meters (5 minutes on foot).
Florence-Peretola Airport (FLR): 6 km (15 minutes by car or taxi).

How can I contact you?

You can reach us at:

Phone: +39 328 2811779
Email: info@luggagestoragehub.com
Website:

What people say about us

      
   LuggageStorageHub
   11 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   paola paoli 
 
 
 
 Trustindex verifies that the original source of the review is Google. Comodo e sicuro.
  
 
      Posted on Google  
   
   Niccolò Tronci 
 
 
 
 Trustindex verifies that the original source of the review is Google. deposito completamente automatizzato ed efficiente. Posizione comodissima e puoi fare tutto in pochi secondi. Consigliato
  
 
      Posted on Google  
   
   Claudia Meoni 
 
 
 
 Trustindex verifies that the original source of the review is Google. Consigliatissimo.
  
 
      Posted on Google  
   
   Fabio Fanucchi 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
      Posted on Google  
   
   claudia tronci 
 
 
 
 Trustindex verifies that the original source of the review is Google. Ottima esperienza e servizio impeccabile. Consigliato
  
 
      Posted on Google  
   
   Lorenzo Maestripieri 
 
 
 
 Trustindex verifies that the original source of the review is Google. Convenient, great location, accessible. Fantastic for a day trip in and out of Florence
  
 
      Posted on Google  
   
   Beatrice M 
 
 
 
 Trustindex verifies that the original source of the review is Google. Comodissimo, funzionale, ottimo rapporto qualità prezzo. Disponibilità e assistenza top. Lo consiglio!
  
 
      Posted on Google  
   
   Salvatore Limonio 
 
 
 
 Trustindex verifies that the original source of the review is Google. Deposito bagagli smart e comodissimo!

Se cerchi un deposito bagagli pratico e senza stress, questo è il posto giusto! Il servizio è completamente automatizzato, quindi niente code o attese: basta seguire le istruzioni sullo schermo e in pochi secondi il bagaglio è al sicuro.

La posizione è ottima, vicinissima alla stazione, perfetta per chi vuole visitare la città senza ingombri. Gli armadietti sono spaziosi e sicuri, accessibili solo con un codice personale. Inoltre, i prezzi sono molto competitivi rispetto ad altre soluzioni.

Un servizio semplice, veloce e affidabile: consigliatissimo per chi viaggia e vuole godersi la giornata in totale libertà!
  
 
      Posted on Google  
   
   Giuditta Consorti 
 
 
 
 Trustindex verifies that the original source of the review is Google. Deposito bagagli comodo e sicuro!

Ho utilizzato questo luggage storage durante la mia visita e l’ho trovato estremamente pratico. Il sistema è completamente automatizzato, il che rende tutto molto veloce ed efficiente. La posizione è perfetta, a pochi passi dalla stazione, ideale per chi ha bisogno di lasciare i bagagli per qualche ora o per l’intera giornata.

Il processo di deposito e ritiro è semplice e intuitivo: basta seguire le istruzioni sullo schermo, senza bisogno di interagire con il personale. L’accesso è sicuro, con codici personalizzati che garantiscono che solo il proprietario possa ritirare i propri bagagli. Inoltre, gli armadietti sono spaziosi e ben tenuti, e i prezzi sono più che ragionevoli.

Un servizio affidabile e senza complicazioni, perfetto per chi cerca una soluzione rapida ed efficace per depositare i propri bagagli in totale autonomia!

Lo riutilizzerò sicuramente :)
  
 
      Posted on Google  
   
   Leopoldo Polda 
 
 
 
 Trustindex verifies that the original source of the review is Google. Servizio ToP😀👍Consigliato
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Safely leave your luggage with us while you enjoy your stay!

No more dragging heavy bags around! Just register your locker online, drop off your luggage, and go explore with total peace of mind. Your belongings are safe and waiting for you whenever you need them. Travel light, feel free, and make the most of your stay! 🚀💚

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Safely leave your luggage with us while you enjoy your stay!

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